Internet, SIM Cards, and Fiber Optic in Lomé (Togocom & Moov Africa)
Internet and Telecoms in Lomé: SIM Cards, Data Plans, and Fiber
For residents, students, digital nomads, and travelers in Lomé, staying connected with high-speed internet and a local SIM card is essential. Togo boasts one of the most developed fiber optic and 4G/5G mobile networks in West Africa.
The telecommunications market is regulated by ARCEP Togo (Telecommunications Regulatory Authority) and shared between two primary network operators.
1. Mobile Network Operators in Lomé
Togocom (Historical Operator - Axian Group)
- Network: Extensive 4G/4G+ coverage across Lomé and 5G in downtown business areas.
- Mobile Money Service: T-Money (
*145#). - SIM Cards: Available at all official Togocom branches (Grand Market, Tokoin, Agoè) and partner stores.
Moov Africa Togo (Maroc Telecom Group)
- Network: Strong 4G+ coverage in Lomé and provincial prefectures.
- Mobile Money Service: Flooz (
*155#). - SIM Cards: Available at Moov Africa branches (Nyékonakpoè, Bè, Assivito) and authorized distributors.
2. SIM Card Purchase and Mandatory Registration
Under Togolese telecommunications regulations, purchasing and activating a SIM card requires mandatory biometric identification:
- For Togolese Citizens: Valid National Identity Card (CNI) or Togolese Passport.
- For Foreign Nationals / Expats: Valid International Passport or Residence Permit.
- Process: The SIM card is registered in your name at the store with photo and fingerprint capture. Activation is immediate.
3. Mobile Data Packages and USSD Codes
To subscribe to mobile data packages from your phone:
| Operator | Data Package USSD Code | Mobile Money Code |
|---|---|---|
| Togocom | *909# or via Togocom App | *145# (T-Money) |
| Moov Africa | *130# or via MyMoov App | *155# (Flooz) |
- Sample Fares: Daily passes (100 to 500 CFA), weekly bundles (1,000 to 2,500 CFA), and monthly packages (5,000 to 25,000 CFA for 10GB to 50GB) are offered by both providers.
4. Home and Business Fiber Optic Internet
To set up high-speed broadband at home or in your office in Lomé, two main FTTH (Fiber to the Home) providers operate:
- Togocom Fiber (Togotelecom): Extensive coverage across all 5 municipalities of Greater Lomé (speeds from 20 Mbps to over 100 Mbps).
- Canalbox Togo (Vivendi Africa Group - GVA): Popular Bambou (high-speed residential) and Premium broadband plans for families and businesses.
Frequently Asked Questions (FAQ)
Can I buy a local SIM card upon arrival at Lomé Airport?
Yes, official Togocom and Moov Africa counters operate in the arrivals hall of Gnassingbé Eyadéma International Airport (LFW) to register and activate your SIM card upon presenting your passport.
Does WhatsApp work without restrictions in Lomé?
Yes, all messaging apps (WhatsApp, Telegram, Signal) and social media platforms function smoothly without any restrictions in Togo.
What are the official customer service numbers for operators in Lomé?
- Togocom Customer Care: 888 (Toll-free from a Togocom line).
- Moov Africa Customer Care: 8888 (Toll-free from a Moov line).
Last verified: September 12, 2026
Official sources: ARCEP Togo, Togocom, Moov Africa Togo